Our AI drafts thoughtful, on-brand replies to your Google reviews — automatically, in your voice, while you sleep, while you work, while you live your life.
And right now, most of yours are working unpaid overtime against you.
We mean it literally. Here's exactly what happens after you click "Get started."
Paste your Google Business Profile URL. We pull your business name, hours, recent reviews, and brand context automatically. No 30-field forms.
Warm, professional, or playful — or write your own. Add staff names, signature phrases, and tone preferences. We sound like you, not like a robot.
Reviews come in, replies go out — auto-post or approve from a daily email. Even the 1-stars. We defuse, own the issue, offer a path forward. Never argue.
Pick a sample review below. Watch how the AI handles it — in 2 seconds.
This is exactly what shows up in your dashboard. Get early access →
Built focused, not bloated. Six features that all do real work.
Auto-post replies as reviews land, or approve them from a daily email. Your call, anytime.
Tone, signature phrases, words to avoid, escalation rules. Set once, sound like you forever.
Defuses, owns the issue, offers a path forward. Never argues with reviewers in public.
Monday email: response rate, sentiment trend, what changed. Two minutes to read.
Replies in English, Spanish, French, Portuguese, German, Italian — auto-detected.
Allegations of injury, lawsuits, or harm get flagged for your review — never auto-posted.
Here are some examples of the businesses we represent. If your customers care, we work for you — and we tune for the specifics of each vertical.
Once you subscribe, every review — every star rating, every hour of every day, in every timezone — gets a thoughtful reply. We don't sleep. We don't take weekends. We don't forget your business. You run your shop; we run your reviews.
5-stars, 1-stars, 3-stars in between. None get missed. None get the silent treatment.
Tuned to your tone, your phrases, your team. Customers think you wrote it because, technically, you did — we just typed it.
Weekly digest tells you what changed. Daily summary if you want one. Otherwise we're invisible — exactly the way good infrastructure should be.
No usage tiers, no "starter" cap, no upsells. The price you sign up at is your price, forever.
Some reviews shouldn't exist — and Google has policies that say so. We monitor every review on your profile. When we spot one that violates Google's rules, we flag it for you and offer to file the removal request.
You don't have time to memorize Google's review policies. We have. When a review crosses a line — fake, spam, off-topic, defamatory, profane, or written by a competitor — we don't just flag it. We document the violation, file a fully-supported removal request with Google, and keep you informed of the outcome.
Bot accounts, duplicate reviews, content unrelated to your business.
Slurs, harassment, or content that violates Google's community standards.
Political, religious, or personal complaints unrelated to the business or service.
Reviews that share private information about staff, customers, or operations.
Reviews from former employees, competitors, or family members of competitors.
Statements about your business that can be proven factually false with documentation.
If we find a review that may violate Google's policies, it shows up in your Monday email with the specific policy cited and our reasoning. No interruption to your week.
Either click the "Authorize removal — $99" button in the email, or just reply "yes" to the email. Either way, that's all we need from you. We auto-charge the $99 to your card on file. No second login, no signature, no phone call.
We draft the documented removal request, file it with Google, and email you the outcome — usually within 7–14 days. If Google declines, we explain why and you don't pay anything more.
If yours isn't here, email [email protected] — we'll answer within an hour.
No, and we'd consider that a product failure. Our AI is trained specifically on what good owner replies look like — specific to the review, warm where appropriate, professional where it has to be. You'll spot a robot reply (any product's) by phrases like "Thank you for your valuable feedback" or "We appreciate your patronage." We don't talk like that.
Try the live demo above — those are real AI-drafted replies in the three tones we offer.
Switch on approve-by-email mode and you see every reply before it posts. Edit anything you don't love, click approve. Most customers start there for the first week or two, then flip to auto-post once they trust the voice.
Even in auto-post mode, every reply is editable for 30 days after posting — so if something slips through that you want to change, one click fixes it.
Replying to negative reviews actually helps your business — both with Google's algorithm and with future customers reading your profile. Google rewards engagement; an unanswered 1-star review hurts your local ranking more than a thoughtfully-replied one.
And future customers who see a 1-star review look for one specific thing: did the owner respond? A calm, professional reply often turns a deal-breaker into "okay, the owner cares." We never argue, never belittle, never make excuses. We acknowledge, own what's ours, and offer a path forward.
Birdeye, Podium, and Reputation.com are platforms — they bundle 12+ features (texting, surveys, social, analytics, ad tools), require 6-week onboarding with a sales rep, and lock you into annual contracts. Most owners use 2 of those features.
We do exactly one thing — reply to your Google reviews — and we do it well. No bloat, no contract, no demo. Set up in 90 seconds, cancel in one click. You get the feature you actually wanted, at 1/6 the price.
If you can paste a URL, you can use this. Sign up takes 90 seconds: paste your Google Business Profile URL, choose your tone, you're done. No code, no integrations, no reading documentation.
Support is one click in the dashboard or one email to [email protected] — replied to within an hour, 24/7.
It's opt-in only and stays hands-off. We monitor every review on your profile. If we spot one that violates Google's policies (fake, spam, off-topic, hate speech, conflict of interest, demonstrably false), we flag it in your weekly digest with the specific policy cited.
If you want it removed, you do one of two things: click "Authorize removal — $99" in the email, or just reply "yes" to the email. We charge the $99 to your card on file, file the documented removal request with Google, and email you the outcome (usually 7–14 days).
Important: we don't try to remove legitimate negative reviews. A 1-star "they were rude" review stays — we reply to it. We only file removals for reviews that violate Google's rules. See the Removal section above for full details.
Coming. We're starting with Google Reviews because that's the highest-impact platform for local SEO and the one most owners care about most. Yelp and Facebook ship in months 2–3 — included in your subscription, no price increase.
If your business depends heavily on a specific platform we haven't shipped yet, drop us a note at [email protected] — your input affects the order.
One click in the dashboard. No "schedule a call with retention" garbage. No questions, no friction.
Your replies stay where they are on Google (those are owned by your business profile, not us). Your account closes, your card stops being charged. We delete your data within 30 days unless you ask us to hold it longer.
Not for existing customers. The price you sign up at is your price, locked in for as long as you stay subscribed. Even when we add Yelp, Facebook, and other platforms, your $49/mo doesn't change.
TheAutoReply is operated by FrontDesk Global, an AI company building tools for local businesses. We're a small, focused team obsessed with making this work for owners who don't have time for software.
Visit frontdeskglobal.com to learn more about the parent company.
We're opening private beta to a small cohort first. Drop your email and we'll reach out the day we have a spot for you.
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